A dedicated support page for finding answers to all of your queries. For further support, please contact us .
FREQUENTLY ASKED QUESTIONS
Shipping and Returns
What is the delivery fees?
What's's the return policy?
Our return policy is a very simple one: return the goods in the original condition. Please ensure that the product is unused. Returning any goods were the box has been opened, will invalidate your return claim, with the exceptions of faulty or damage goods. Please read our return policy for more information.
Can you ship outside of UK?
Is your return process free and simple?
Yes, we offer free returns on all orders with an absolute, hassle-free return process. No printer will be required. Just visit your nearest parcel shop and they will do the rest. To begin the return process, just log into your account, and access your previous orders, and select an item to return. We will then email you a return label.
Can you guarantee discreet shipping?
Orders and Services
Do you offer buy now, pay later option?
We do not offer buy now, pay later plan, but we do offer instalment payment plans. We have partnered with PayPal to offer our customers this flexible payment option, so the total cost can be spread over 3 months period. To learn more about PayPal Pay in 3, click here.
Can I cancel my order post checkout?
How do I track my order?
Do you offer any product warranty?
Do you offer any discounts?
